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In the pursuit of making better products, it's well known that more efficient processes lead to more consistent outcomes. Companies have mastered this in their manufacturing processes by optimizing how material flows through the shop floor. But the way that information flows through organizations still feels messy, especially if you need to comply with ISO standards or FDA regulations. For example, resolving just one customer complaint can involve a complex series of steps from root cause and risk analysis, disposal actions, corrective actions, change requests, document and specification updates, training records, verification, validation, and so on.

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But the problem is that all this is being managed by different teams, collaborating together in different meetings, systems, spreadsheets, and documents. And that's just for one complaint, which is just one instance of one process out of hundreds or thousands going on in parallel at a given point in time. Existing software tools often make this problem worse by separating where people collaborate from where the process and data is managed.

01:08 - 01:34
This separation makes it difficult to get visibility, drive accountability, and maintain traceability. It also makes it virtually impossible to measure process cycle times or use your data to train AI models. At Unifize, we help you build better products by combining your system of record with your system of collaboration, enabling you to manage risk and compliance, drive operational efficiency and accelerate innovation simultaneously.

01:34 - 01:59
For every process record, Unifize brings teams and owners into a single chat-based conversation with a contextual checklist. Everyone can take actions directly within the checklist or collaborate on follow-ups, all without switching tools. You can involve the right people exactly when and where they're needed. Ensuring alignment from start to finish. The ownership can be changed as the record moves through the different stages of the process lifecycle.

01:59 - 02:30
Unifies ensures end-to-end traceability, capturing every activity and action chronologically. This creates a clear audit trail while keeping your teams focused and accountable. Automations handle repetitive and time consuming tasks, freeing up your human resources for more strategic activities. Built-in reminders and approval workflows keep teams on track and compliant, letting them move fast without sacrificing quality or oversight.

02:30 - 02:54
You can also measure cycle times and see exactly what's causing the delays at every step. Something that was nearly impossible without combining your system of record with a system of collaboration. Unifize transforms this chaotic and fragmented complexity into a smooth, organized workflow. And the result? Things just start falling in place without you having to follow up for every single thing.

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This enables you to identify bottlenecks and address them early, helping you eliminate areas of waste and drive a culture of continuous improvement. The VOCs, the customer complaints in the past, would often take four weeks, sometimes even longer for closure. Through March, we found that we're averaging 11.4 days. That's a 60% improvement. You can start with any one of our validated and compliant products for Document Management, Quality Management, Manufacturing Execution and Product Lifecycle Management.

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Then using our drag and drop no-code builder, you can customize and configure end-to-end solutions without any help from IT.

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You can keep your team in sync with our mobile and desktop apps, and extend collaboration to vendors and customers with a single click web interface called Unifize Lite. In addition, you can quickly integrate Unifize with your existing systems and our scalable, cloud architecture grows with your business, while advanced security features and access controls keep your data safe. Best of all, Unifize is easy to use, enabling you to drive deeper, wider collaboration across the organization.

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One of the big wins for us was ease of use. It's literally one of the easiest systems I've ever had to implement, and Unifize gave me that high level visibility to drill down quickly and make decisions effectively. So the fact that we were able to take Unifize and start using it for some of our most important quality management processes within just a few weeks, was a big win for us.

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And so that's why again, Unifize was such a breath of fresh air. When you're ready to learn more, visit unifize.com and book a demo.