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In this video, Erica Bannerman, a Quality Assurance Specialist at Adaptive Health, shares how Unifize has significantly streamlined their quality assurance processes. She notes that tasks like ingredient verification, once taking an hour, are now accomplished in half the time with Unifize's checklist system. This efficiency extends to managing documents, with a drag-and-drop feature that simplifies tracking and revising. Unifize has improved collaboration within her team, particularly in ensuring standards for product presentation, artwork, and ingredients. Erica emphasizes the platform's role in enhancing productivity and teamwork, making quality assurance tasks more manageable and efficient.
Transcript

00:00 - 00:13
Just say for one ingredient, maybe an hour. With Unifize, I would definitely cut that into half, maybe less than half of the time because, Unifize can be tailored to make sure it's kind of like a checklist.



00:13 - 00:32
And that's something in quality that we utilize is just making sure we check off this, you know, your checking for that. It is just everything is formatted very easy where you can actually see and keep track of what you need as opposed to without it. Then you may have to kind of go through a process of, okay, I have it in this folder, I have it in this folder.



00:32 - 00:43
It and just dragging and dropping the documents into the system is just wonderful.



00:43 - 00:55
My name is Erica Bannerman. I'm quality assurance specialist with Adaptive Health, and we're responsible for making sure that the product that goes to the customer meets their needs.



00:55 - 01:25
Well, with adaptive health, we actually produce and manufacture nutritional supplements and with that in the quality assurance department, we actually make sure that we're reviewing the products, making sure that everything is correct in terms of presentation, artwork, the actual product itself, in terms of the ingredients and reviewing, making sure it meets specific standards.



01:25 - 01:54
On a day to day basis, there's certain products that are produced by our contract manufacturers and we actually go through a process of reviewing that. There are certain quality standards that we need to actually make sure are met in terms of the actual presentation of the product, the product itself, making sure there's the correct product count, making sure that the actual artwork that we have approved is utilized for that particular product.



01:54 - 02:12
I was very new to Unifize coming into the department. So I kind of have grown with this, so to speak and, you know, I found that it's wonderful because the way a lot of our documents were being so to speak, it was hard to somewhat manage it.



02:12 - 02:22
So now we have one system where we can just manage everything at the click of your mouse.



02:22 - 02:24
With Unifize, just making sure everything is documented that that's one of the main things.



02:26 - 02:47
Everything is just that is documented in Unifize. And even if I need to go back and say, okay, well, why was this revised or, you know, this particular artwork, what happened here? What why are we on revision four as opposed to revision three? I can actually, in Unifize it's documented. You can see what the changes are along the way as well.



02:47 - 02:49
So that's very helpful as well.



02:50 - 03:03
I love that. I love the the idea of collaboration and utilizing like maybe one system for everyone to kind of collaborate and not kind of step on each other's toes.

How this Quality Assurance Specialist grew with a collaborative eQMS like Unifize and streamlined their quality operations

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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