What made us switch from MasterControl to Unifize

In this comprehensive narrative, Mikala explores the decisive factors that led to the switch from MasterControl to Unifize. She discusses the limitations and challenges she faced with MasterControl, including its inefficiency and user-unfriendliness. Mikala then delves into the aspects of Unifize that prompted the change, such as its innovative approach, user-centric design, and efficiency, which have significantly improved their operational processes and overall workflow management.

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4 years ago

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Transcript

00:00 - 00:10
The only one we looked at was MasterControl and we were on board with them for about two years. And that was all it took for us to realize that it just wasn't for us.

00:10 - 00:30
MasterControl is difficult and that it was piecemeal so it's almost like in frames so you could have a discussion here but it would only evolve involved a certain amount of people before it went to the next workflow stage. Then you could bring in more people to talk about it. But if something didn't sink or jive with everyone in that group, we would kick it back to the previous stage.

00:30 - 00:41
It's almost in like segments going back and forth. With MasterControl, it was very out of the box. So you didn't have the flexibility to kind of adapt it to your individual company's needs.

00:41 - 00:51
I found with MasterControl there was a lot of workflows that was multiple step approvals that I was just clicking through and approving things in order to get it from start to end.

00:51 - 00:55
Unifize makes it a lot more flexible and as more cater to your specific processes.

00:55 - 01:02
So our contract manufacturer, he had previous experience with Unifize and advocated for it heavily when he first came on board.

01:02 - 01:13
So we, I think it was within the first month of him onboarding that we had our initial meet up with the Unifize team and we fully saw its capability from that very first meeting.

01:13 - 01:17
And I think within six months we got the approval to move ahead

01:17 - 01:36
So other systems compared to Unifize would take probably six plus months before you could even start to use the system, dealt with a bunch of back end training that you had to do in order to learn how to use the system and then figuring out ways to get your data into the system. It was a lot, lot more regimented on how you can get data into the system.

01:36 - 01:56
You had to fill out spreadsheets and title all your documents. And I mean, the documentation in part was probably one of the most painful processes of the MasterControl that I've ever experienced, which again was nonexistent with Unifize. Unifize team took the data from MasterControl and uploaded it for us. In some instances, we didn't have to touch it at all.

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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