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The Will-Burt Company chose Unifize as their ideal QMS for its all-in-one capability, covering internal audits, non-conformances, customer feedback, and corrective actions. Tedd Carr highlights its flexibility to adapt to specific processes and ease of use, making it a standout, customizable, and user-friendly solution.
Transcript

00:00 - 00:21
One of the big ones for us was ease of use, the training, implementation time, knowing that if it's not easy to use, if the implementation takes a long time, it was a tremendous amount of training. If the learning curve is large, the people aren't going to take an interest or they're going to, they're going to turn it off and they're just not going to embrace it.



00:21 - 00:33
Most of the software I looked at out there, I really felt like it was boilerplate, and aside from maybe moving a few fields around or changing color schemes, you get what you get.



00:33 - 00:54
So other key, other key factors we were looking for in the software is, is something that would help us with some of the core values, internal audits, non-conformances, voice of the customer or customer complaints. And then CAPAs, the corrective action process. And what we found is this is all part of Unifize.



00:54 - 01:14
It's all on the platform there are additional modules and that we can add in later as we go on. Other things that really are important to us is, is having software that could be tailored to to us. Something that was configurable, something with flexible feel, something that would allow us to tailor everything to our needs.

How Unifize already had everything we were looking for

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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