Environment, Health & Safety (EHS)
Track and manage safety incidents, risks, EH&S audits, regulatory compliance, environmental protection, etc.
CAPAs and NCs
Identify, document, and resolve non-conformities; implement corrective/preventive actions.
Traceability and Chain of Custody
Establish traceability and maintain the chain of custody for samples, ensuring data integrity and credibility.
Method Validation and Verification
Manage the validation and verification of test methods, ensuring compliance with ISO/IEC 17025 requirements.
Sample Storage and Tracking
Manage sample storage and track sample locations, ensuring proper organization and easy retrieval.
Test Result Recording and Reporting
Record and report test results, generating comprehensive reports for clients and regulatory compliance.
Test Plan Management
Efficiently create and manage test plans, ensuring compliance with ISO/IEC 17025 requirements and accurate test coverage.
Sample and Test Request Tracking
Track sample and test requests from initiation to completion, ensuring proper prioritization and timely execution.
Test Method Management
Centralize and manage test methods, ensuring version control, accessibility, and compliance with standards.
Integration & Collaboration
Integrate with other systems and tools, such as LIMS and CRM systems, and collaboration platforms to facilitate seamless information exchange and workflow management.
Security & Access Controls
Implement robust security measures to protect sensitive data, ensure user access controls, and maintain audit trails for system activities.
Performance Metrics and Reporting
Provide visual dashboards and analytics, offering insights into lab performance, productivity, and quality metrics.
Regulatory & Compliance
Ensure adherence with regulatory requirements, manage compliance documentation, and track regulatory changes
Approval Workflows
Implement approval workflows within the QMS that allow for electronic signatures in compliance with 21 CFR Part 11 requirements.
Calibration & Maintenance
Manage the calibration and maintenance schedules for equipment, track maintenance activities, and ensure compliance with calibration requirements.
Audit Management
Prepare for and manage audits, ensuring compliance with applicable regulations and standards in a CRO.
Supplier Quality
Streamline supplier evaluation, qualification, and monitoring processes to ensure that suppliers meet the required quality standards, track supplier performance, and manage supplier-related non-conformances effectively in a CRO.
Complaint Handling
Capture, document, and track customer complaints, initiate investigations, implement corrective actions, and analyze complaint trends.
Change Control
Implement a structured change control process to manage and document changes to research protocols, procedures, or any other aspect impacting research processes in a CRO, ensuring proper evaluation, approval, and traceability.
Electronic Batch Records
Create, review, and approve batch records for testing and manufacturing, integrating testing data and ensuring traceability in a CRO.
Risk Management
Identify, assess, and manage risks associated with research projects, ensuring effective risk mitigation and compliance with regulatory requirements in a CRO.
Revision Control
Ensure all docs and specs have proper documentation, review, and approval of changes & revisions by the right people.
Training
Ensure employees are trained on safety practices and quality procedures, including when controlled docs are revised.
Document Management
Streamline document management and compliance with GLP, GCP, ISO 17025, GMP, HIPAA, ICH, and CFR.
Traceability and Chain of Custody
Establish traceability and maintain the chain of custody for samples, ensuring data integrity and credibility.