What does collaboration mean to Carol with Unifize

In this video, Carol Wilson from Efco delves into the essence of collaboration through Unifize, contrasting it with traditional communication methods like emails and phone calls. She highlights how Unifize's platform ensures critical information is instantly accessible, preventing delays and misunderstandings in her workflow. Carol appreciates the tool's ability to keep projects moving forward by ensuring that notifications and updates are prominently displayed to all relevant team members, making it impossible to overlook important tasks. Her experience underscores the efficiency and clarity Unifize brings to team collaboration.

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Transcript

00:00 - 00:06
Well, okay, collaboration for me is walking across the street or picking up the phone that doesn't always work.

00:06 - 00:11
And now we're back to you’re going back to the email and it's easily defined.

00:11 - 00:13
You already know you got an email on it.

00:13 - 00:17
It came back and says, oops, this is an art, a return goods form.

00:17 - 00:21
And now you need to go in Unifize and see what really is wrong.

00:21 - 00:24
Or you could punch on the button right there and it takes you there.

00:24 - 00:29
But either way it is a live tool to go immediately, to look to see what's wrong.

00:30 - 00:49
After that, you either type in your response, but if it gets real detailed in, again I will have to pick up a phone and say, “This isn't clear enough for the supplier to understand. There's going to be a lot of questions here.” So then it gets revised a little bit, then it's ready to send to the supplier.

00:49 - 00:53
You cannot contact the people when you need to contact them.

00:53 - 01:00
In what I do, if I can't do it right away, I'm moving on to something else. Now you forgot. And you can't go back.

01:00 - 01:07
But once it’s in Unifize, It's there. It pops up on everybody's screen that's in that group. They can't forget. I mean, it's popped there now.

01:07 - 01:17
You might have pushed it aside and you may come back, but once they touch the button or make a change, it comes right back to you. So, you know, somebody’s looked at it.

01:17 - 01:23
So the other way is it's like you start your morning and 8:00, Yep, there's a problem here.

01:23 - 01:27
You need to look at this and okay, now someone else comes to your desk.

01:27 - 01:30
And did you forget to tell them to look at something else? Maybe.

01:30 - 01:43
But once you are in Unifize, you're done. It already tells you what you need to be doing. Or if they have questions, they come back through that. The email and the collaboration. “Hey, this is yours. You need to respond here.”

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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