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Seth Bozman explores the challenges of articulating needs and implementing changes within Efco's operational procedures before Unifize. He reflects on the iterative process of customization and adaptation with Unifize, emphasizing its role in fostering a more efficient, error-proof workflow. Seth's story illustrates Unifize's capacity to streamline communication and process flow, ensuring that operational changes are seamlessly integrated and accurately reflected across the board.
Transcript

00:00 - 00:05
I think it's hard to tell somebody exactly what you want, right? Because maybe you don't even necessarily know what it is.



00:05 - 00:07
It's like, now I just want this, this, this and this.



00:07 - 00:14
And then we'll hop on the phone with Akanksha or Lakshman, and it'll be this like, okay, tell me exactly what you want. And we will.



00:14 - 00:21
And then I'm like, okay, this guess really annoying, but I need that a little bit different because that's not how I had it in my head. But that's exactly, you know what I mean?



00:21 - 00:37
So it's just there's been a lot of filtering, trial and error of trying to get it laid out exactly the way we want, which has been probably the last. I mean, that's what I've been doing pretty much for the last nine months, is just being like, how do we want the flow of this ticket to look for everybody on the floor so that they can't fill it out wrong, Right.



00:37 - 00:41
So there's not like, "I know how to do it, so I'll teach other people how to do it.”



00:41 - 00:48
It's like the entire supervisor department, along with quality, should be able to just go in there effortlessly and it should just flow right?



00:48 - 00:52
So the questions that we have that are being asked, it's like you can't leave them blank.



00:52 - 00:55
You have to answer them. It won't allow you to go on without you doing it.

Enabling effortless information flow across the board with Unifize

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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