Enabling collaboration across multiple shifts
Dave Anderson highlights Unifize's role in fostering seamless collaboration across multiple shifts at Efco. He introduces a novel discussion process within Unifize that allows for more than just quality action tickets, addressing the challenge off-shifts face without direct engineering support. By initiating discussion boards for any arising issue, supervisors can communicate problems in real-time, ensuring that the first shift can immediately see and decide on the necessary actions. This approach has significantly improved decision-making and problem resolution, enhancing operational efficiency across shifts.
Transcript

00:00 - 00:09
What's cool is we created a discussion board or a discussion process within Unifize that not necessarily everything has to be a quality action ticket.



00:09 - 00:21
Unifize has helped the off shifts because they do not have the engineering support that we do on first shift and because we can on first shift, we can call an engineer and get a decision made really quick.



00:21 - 00:27
Supervisors come across a problem, they can start a discussion board and state what the issue was.



00:27 - 00:35
We could come in, see it real time and know how we need to address that particular issue at that time.

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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